Frequently Asked Questions
Everything you need to know about your hockey gear and orders.
How do I know what size hockey skates to order?
Generally, hockey skates run 1 to 1.5 sizes smaller than your standard dress shoe size. We recommend checking our brand-specific size charts for CCM, Bauer, and True to ensure a perfect fit.
Do you offer professional skate sharpening for online orders?
Yes, we offer a 'Ready-to-Play' service. You can select your preferred hollow (e.g., 1/2", 5/8") at checkout, and our professional technicians will sharpen your blades before shipping.
What is your return policy on composite hockey sticks?
Unused sticks in original condition can be returned within 30 days. For broken sticks, most manufacturers provide a one-time 30-day replacement warranty from the date of purchase.
How long will it take to receive my custom team jersey?
Customized jerseys and team apparel typically require 10-14 business days for production before they are shipped via your selected delivery method.
Do you ship hockey equipment internationally?
Yes, we ship to most countries worldwide. Please note that certain brands have shipping restrictions and can only be sold within North America due to manufacturer agreements.
Can I track the status of my equipment delivery?
Once your order is processed, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress in real-time.